An expanding number of end users have adopted or plan to adopt remote services to minimize and prevent downtime, optimize operations, and mitigate the impact of skills gaps in the workforce, according to a new report, Trends in Remote Services & Monitoring, published by PMMI, The Association for Packaging and Processing Technologies.

The report assesses post-pandemic use of remote services by end users and OEMs, examines the most important attributes driving investment in remote services and monitoring, and explores the barriers to this investment. It also examines the future role of remote services and monitoring technology.